Prerequisites
You must have field engineer or administrator privileges.
The Fabric Management Platform (FMP) must be connected to the corporate LAN.
Host name must be set as callhome.unisys.com.
Note: It is recommended to backup the current configuration settings before you begin the testing.For more information on how to back up, see the Backup and Restore Section of the ClearPath Forward Installation and Getting Started Guide.
To test the Heartbeat Test Packet option
On the Fabric Manager user interface, click Advanced Settings.
Select the Customer & Call Home Info. tab, and then click Heartbeat Test Packet.
When the Heartbeat test packet is sent successfully, the message “Call Home Heartbeat test packet event triggered successfully” appears.
A new Heartbeat Test Packet event is generated with SACK or NACK status.