Unable to Launch Partition Image Console: Browser Settings Problem

Symptoms

Unable to launch the partition image console on the Fabric Management Platform.

Cause

Firefox browser preferences are not set by the user to access the Fabric Manager on the Fabric Management Platform.

Solutions

Note: The partition image console can only be accessed from a Firefox browser session on the Fabric Management Platform since access to the partition image console is restricted on FM LAN.

To set the preferences in the Firefox browser on the Fabric Management Platform

  1. Open the Firefox browser on the Fabric Management Platform with a RDP client (log in as administrator/Administer4Me).

  2. Type about:config into the address bar and press Enter.

    A warning message appears.

  3. Click I’ll be careful, I promise.

    A list of preferences appears.

    Note: The preferences may vary depending upon the version of Firefox you use.

  4. In the preferences window, right-click and select New and Boolean to create a Boolean variable to support the usyscon protocol.

    New boolean value dialog box appears.

  5. Type the variable name network.protocol-handler.expose.usyscon and click OK.

    Enter boolean value dialog box appears.

  6. Select false and click OK.

    The usyscon protocol is set.

  7. The next time you click the Launch Console button from Fabric Manager for a selected partition image, you are asked which application to open it with. Navigate to the /usr/lib/usyscon_partitiondesktop/usyscon.sh script provided under the path /usr/lib/usyscon_partitiondesktop/. You can also check Remember my choice for usyscon links if you do not want the dialog box to come up every time you click Launch Console from the Fabric Manager.